Survey reveals expanding services of today's library

Today, libraries are working diligently to stay ahead of the curve and to offer library services that are current and relevant.

Today, libraries are working diligently to stay ahead of the curve and to offer library services that are current and relevant.

The way in which we stay informed and get information is changing daily. News, books and research historically were accessible only via printed materials.

Today, libraries are working diligently to stay ahead of the curve and to offer library services that are current and relevant. Part of this process entails hearing from YOU. What is it you need? Do you want technology training? Do you want to learn how to download e-books? Do you need to search for employment?

To answer these questions and to plan for the future, Sedona Public Library in the Village conducted a customer survey about library services in the Village. Data was collected from 113 respondents during July and August of 2014.  Participants were able to complete the survey online or on a hard copy. While this article does not include the entire results of the survey, here are a few highlights: 

• 60 percent visit the library on a weekly basis.

• 82 percent said the library is very important to them and their families.

• 90 percent rated customer service at SPL-V as excellent.

• 43 percent used computers and the printer at the library.

• 46 percent used the Internet at the library.

• 43 percent rated library facilities as good and 34 percent rated facilities as excellent.  

• 37 percent rated library hours of operation as fair and 39 percent as good.

One survey question asked what types of library programs people would like to see offered in the Village.  Computer classes were selected by 51 percent and Arizona Humanities speaker programs were chosen by 51 percent.  The survey did not require that participants rank their selections. 

Following the survey, data was compiled and shared with the SPL-V committee.  After examining and discussing the data, the committee proposed the following recommendations to the Sedona Library board.  The library board approved the following recommendations to begin in January 2015.

• One Arizona Humanities program per month at Sedona Winds will be funded by Sedona Friends of the Library.

• One community book discussion or book share program per month at Sedona Winds will be facilitated by library staff.

• Saturday library hours will change.   SPL-V will be open from 10 a.m. to 2 p.m.

• Plans are underway to offer a limited number of computer classes.  Dates and times will be announced.

The library would like to thank the 113 individuals who completed the SPL-V customer survey.  Your opinion matters and your input is greatly appreciated.  The library is committed to serving the needs of our community.

Perhaps Andrew Carnegie said it best: "A library outranks any other one thing a community can do to benefit its people. It is a never failing spring in the desert."

Library events in the Village:

Arizona Humanities Program: Monday, January 12 at 1:30 p.m. at Sedona Winds, 405 Jacks Canyon Road. Judy Nolte Temple will present "An Immigrant's Struggle: The Diary of Mary 'Mim' Walsh." This program, funded by Arizona Humanities and the Sedona Friends of the Library, is free and open to the public.

Rotating Artist Program: Drawing for the quilt raffle to benefit Camp Soaring Eagle and Sedona Public Library in the Village will be Friday, January 16. Winner will be notified by telephone. You still have time to purchase your winning raffle ticket. Beginning Tuesday, January 20: "Southwest Views and Red Rocks," oil paintings by Ellen Perantoni, will be displayed at SPL-V. A reception for the artist will be held Wednesday, January 28, from 5-7 p.m. at SPL-V.

E-reader Workshop: If you need assistance downloading free e-books from the library, stop by SPL-V on Friday, January 16, between 9:30 a.m. and 11:30 a.m. Library volunteers will be on hand to provide assistance with your e-reader. You do not need reservations, but you will need to bring your e-reader, cables, library card, and Amazon user account and password, or Apple ID. You also need to be familiar with the basic operation of your device.

Book Share: Wednesday, January 28 at 1:30 p.m. at Sedona Winds, 405 Jacks Canyon Road. Join Cheryl Yeatts, Manager of SPL-V, to learn about the best Southwest books of 2014. Recommended reading lists will be provided. This program is free and open to the public.

Sedona Public Library in the Village is located at 7000 Highway 179, Suite D-100, in the courtyard of Tequa Plaza. Library hours in the Village are Tuesday through Friday 1 p.m. to 5 p.m. and Saturday from 10 a.m. to 2 p.m.

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