Beware bogus MVD websites swindling motorists
PHOENIX - Most people will probably need some type of driver license, identification card or vehicle registration at some time. Today, many of those services can be performed online. Unfortunately, the Internet is also being used by scammers misrepresenting themselves as the official motor vehicle division to take a customer's money and identity.
The Motor Vehicle Division of the Arizona Department of Transportation is alerting customers that there are various websites conducting fraudulent schemes by falsely advertising motor vehicle services for Arizona driver licenses, IDs, vehicle titles or registrations. The bogus websites appear when you search keywords such as MVD or DMV.
The website scams illegally obtain credit card numbers and charge credit card accounts for unauthorized, bogus services and that will not be conducted. The captured credit card information may also be used for future fraudulent purchases and charges.
Consumers should also be wary of phone solicitations. ADOT MVD does not conduct solicitations for driver license or title/registration services. Customers should protect their personal information when receiving phone calls from an entity fraudulently representing itself as MVD, ADOT or DMV to sell any type of service or product.
There are legitimate businesses that offer motor vehicle support services such as practice tests or tips for completing the driver license application process. ADOT MVD has authorized third-party offices which are private businesses licensed and authorized to perform MVD transactions.
In Arizona, ServiceArizona.com is the only valid, authorized website for all MVD transactions. The following are the only authorized ways to conduct Arizona driver license or vehicle title/registration transactions:
In person at any ADOT MVD office
Online through servicearizona.com
In person at an authorized third-party office
By standard mail to ADOT MVD
For further information about ADOT MVD services, please visit: azdot.gov/mvd.