Staff Members and Writers

Christopher Elliott

Christopher Elliott is the chief advocacy officer for Elliott Advocacy in Sedona. Email him at chris@elliott.org or get help with any consumer problem by contacting him at elliott.org/help.

Recent Stories
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BG&E agrees to waive Larry Bauman’s monthly service fee but then charges him anyway. Is there a way to get his money back?

By Christopher Elliott January 29, 2023
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When Warren Yue cancels a vacation rental for a church retreat before the pandemic, he initially gets a refund from his Chase Sapphire Reserve card. But then it backtracks, deducting half his money. What gives?

By Christopher Elliott January 15, 2023
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Robert Galinak sends his Samsung Galaxy S21 back to the company for repairs. But eight weeks later, the only thing he has to show for it is a high repair bill. So what happened to the phone?

By Christopher Elliott December 18, 2022
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Svetlana Milina receives a surprise $80 cleaning bill from Lyft after a seven-minute ride. But Lyft won’t tell her what she did to deserve it.

By Christopher Elliott December 4, 2022
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Joy Wills’ dishwasher doesn’t work. Her extended protection plan purchased through Lowe’s isn’t working, either. It’s been six months -- will she ever get a working appliance?

By Christopher Elliott November 27, 2022
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Leslie Azor’s new Natuzzi sofa set is coming apart. The company keeps sending a repairman to her home, but so far, he hasn’t been able to fix the furniture. Can she get a refund?

By Christopher Elliott November 20, 2022
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Manuel Harris’s microwave oven stops working. Fortunately, it’s still under warranty. Unfortunately, Frigidaire won’t honor the warranty. What can he do?

By Christopher Elliott November 13, 2022
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Steven Pearson’s Whirlpool refrigerator doesn’t work. It’s also leaking and has caused $4,200 in damage to his kitchen floor. Why won’t Whirlpool respond to his request for help?

By Christopher Elliott November 6, 2022
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Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get a refund?

By Christopher Elliott October 23, 2022
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After LeeAnn Hicks takes a Lyft ride, the company broadsides her with a $150 charge for cigarette burns. But she says she didn’t cause the damage. Does she still have to pay?

By Christopher Elliott October 2, 2022

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